1. {{ $t("Service") }}
1.1 {{ $t('Zyphr (hereinafter referred to as "we", "our company" or "Zyphr"), and we own and operate the website. Our website provides a convenient mode of shopping through the Internet, including through the use of applications or software.') }}
1.2 {{$t("By using the website, you agree to be bound by the following terms and conditions. Please read the terms and conditions carefully.")}}
1.3 {{$t("We reserve all rights to change these terms and conditions at any time and from time to time without notice. The revised terms and conditions will be effective from the date of posting. Your continued use of our website and our services constitutes your agreement to accept the latest version of these terms and conditions.")}}
1.4 {{$t("Meanings of certain terms used in the Terms and Conditions:")}}
{{$t('"We" is a reference to (name of the person or company providing the Services).')}}
{{$t('"You" is a reference to the person to whom we provide services or deliver goods and to whom payment is made for goods delivered by us.')}}
{{$t('"Content" means all text, images, logos, icons, photographs, videos, moving visual representations or sound combinations and images, sound effects, computer programs selected, displayed or used by or in connection with our website and other materials.')}}
{{$t('"Commodity" means the goods or services that you order and will pay for through our website.')}}
{{$t('"Intellectual Property Rights" means any and all patents, trademarks, domain name rights, design rights, copyrights and database rights (whether registered or not and applications to register or apply for registration of any of the foregoing), confidential information rights and All other intellectual property rights of a similar or corresponding nature that may exist now or hereafter anywhere in the world.')}}
{{$t('"Service" has the meaning given to it in Clause 1.1.')}}
{{$t('"Suppliers" means sellers and suppliers of merchandise that you order through our website.')}}
{{$t('"Website" means Zyphr\'s website (Zyphr.cc) and any related websites and APP mobile applications linked to it.')}}
{{$t('"User Content" has the meaning given to it in Section 11.1.')}}
2. {{$t("Registration")}}
2.1 {{$t("You must register with us when using the Services or making an order. By registering, you represent (and we are entitled to rely on such representations) that you are 18 years of age or over and capable of forming legally binding contracts.")}}
2.2 {{$t("You represent to us and all suppliers of goods supplied through our website that all orders made by you through our website will be made within your authority to enter into a contract.")}}
2.3 {{$t("In view of your use of our services, you agree to:")}}
{{$t("provide true, accurate, up-to-date and complete information about you when filling out the registration form;")}}
{{$t("maintain and update your registration information in real time to ensure that the relevant information is true, accurate, up-to-date and complete.")}}
{{$t("We reserve the right to suspend or terminate your registration if we have reasonable grounds to suspect that any information is untrue, inaccurate, not current or incomplete.")}}
3. {{$t("Order")}}
3.1 {{$t("We are responsible for managing the website, arranging the order processing process and fulfilling the delivery of the goods you order from suppliers through our website.")}}
3.2 {{$t("When you place an order, you represent that you are purchasing the goods from the supplier at the specified price for the goods. Once submitted, you cannot cancel the relevant order, even if we have not accepted or rejected your order.")}}
3.3 {{$t("We will confirm receipt of your order by email. The confirmation email will provide:")}}
{{$t("your order details,")}}
{{$t("details of the price charged,")}}
{{$t("your order follow-up information,")}}
{{$t("estimated dispatch and delivery information.")}}
{{$t("This communication will signify our acceptance of your order. You can track the status of your order online.")}}
3.4
{{$t("Our acceptance of your order will only cover the goods referred to in the confirmation and may not cover all the goods you ordered. If this is the case, your order for that part of the order will only be accepted when we issue a further confirmation of acceptance for the remainder of your order.")}}
3.5 {{$t("The stock availability of the Merchandise is displayed online and will be regularly updated by the Supplier. However, it should not be relied upon as a definitive statement as to whether the goods you intend to purchase are actually in stock.")}}
3.6 {{$t("We reserve the right at our sole discretion not to accept or cancel orders for any reason, including but not limited to: ")}}
{{$t("the goods you ordered are not in sufficient stock;")}}
{{$t("delivery cannot be arranged for your area; ")}}
{{$t("one or more items you ordered The prices listed for items were incorrect due to human or computer error, or incorrect pricing information provided by suppliers.")}}
3.7
{{$t("If we cancel your order, we will notify you by email and will credit your account with any amount debited by us on your credit card as soon as possible but in any event within thirty (30) days of your order . You accept that we shall not be liable for any compensation for your dissatisfaction.")}}
4. {{$t("Prices and payment")}}
4.1 {{$t("We will use all reasonable commercial efforts to display accurate and up-to-date prices on our APP and website. However, since the prices of various items for sale are usually updated by the suppliers, we cannot list the exact prices before accepting your order.")}}
4.2 {{$t("If the price of the Goods at the time we intend to accept your order is higher than the price at which you placed the order, we will cancel your order, or contact you to inquire whether you wish to pay the higher price or cancel your order.")}}
4.3 {{$t("If we cancel an order and you have made any payment, we will refund you any amount we debited your credit card. You agree and accept that we shall not be liable for any compensation for your dissatisfaction.")}}
4.4 {{$t("We only accept Visa and MasterCard credit cards and Apple Pay for payment. When you place an order, you authorize us to pay by your nominated credit card for the amount of the merchandise at the time your order is accepted by us. Title to the Merchandise does not pass to you until payment is received.")}}
4.5
{{$t("We use third-party payment services for online transactions. When you place an order, you agree and accept that, subject to its terms and conditions, your credit card information will be collected, processed and retained by us and the payment service provider. You agree and accept that you are solely and solely responsible for any losses incurred or incurred by you in conducting credit card transactions, and we shall not be liable for any such losses in whole or in part under any circumstances.")}}
5. {{$t("Delivery")}}
5.1
{{$t("Except for the first two days of the Chinese New Year and when typhoon warning signal No. 8 or above or black rainstorm warning is in effect, we only deliver goods to certain areas in Hong Kong from Monday to Sunday. We currently do not deliver to remote areas, outlying islands, or buildings without lifts. We reserve the right to refuse delivery at our sole discretion. You agree and accept that you will receive your ordered products from our fulfillment center and that we will not accept cancellations or issue refunds to you under any circumstances.")}}
5.2
{{$t("We will deliver the goods you ordered to the delivery address you provided through our staff or third-party suppliers. When you confirm receipt of the merchandise, you agree to produce photo identification upon request. When the goods are delivered to the delivery address provided by you, the goods are deemed to be delivered to you and accepted by you. If you are unable to receive the merchandise for any reason, you agree and accept that we have the right, at our option, to charge you an additional fee or to cancel your order without refund or compensation.")}}
5.3 {{$t("Unless otherwise specified, we will use all reasonable commercial efforts to deliver the goods within 24 hours of accepting your order. Depending on prior online arrangement, you may choose any of the optional delivery time slots when ordering.")}}
5.4
{{$t("We may make one or more deliveries, and some products may be delivered directly by the supplier. Any times and dates for dispatch of items, or the time required for delivery, are estimates only. If we are unable to meet any stated dispatch or delivery date or time, we will notify you of the progress of your order. You agree and accept that under no circumstances will we accept cancellations or issue refunds to you.")}}
5.5 {{$t("When the goods you purchased have been delivered to you, you will become the owner of the goods. Once the Merchandise has been delivered to you, you hold the Merchandise at your own risk and we shall not be liable for their loss or damage.")}}
5.6 {{$t("Unless otherwise specified, a delivery fee will be charged for each delivery.")}}
6. {{$t("Return or Exchange")}}
6.1 {{$t("Unless otherwise specified, no returns or exchanges of goods will be accepted. Please read the stated return or exchange policy carefully before ordering.")}}
6.2
{{$t("According to the individual return or exchange policy, if the goods you ordered are faulty, defective or damaged (through no fault of yours), or the goods are not what you ordered, or the quantity delivered is incorrect, you can send the goods within seven (7) days of the date of receipt. 7) Return or exchange within 1 day, provided that:")}}
{{$t("the return or exchange policy applies;")}}
{{$t("the product is unused and in the condition it was originally sold, together with all parts and accessories provided with the product, including instructions, certificates, labels, markings, consumables, bags and boxes;")}}
{{$t("the packaging of the merchandise must be in the condition in which it was delivered to you; and requests for returns or replacements are sent via live chat to our customer service representatives and within the period specified by the supplier, the merchandise at the delivery address via our Collected and returned to the supplier free of charge.")}}
6.3 {{$t("You agree and accept that acceptance of product replacement is subject to stock availability.")}}
6.4 {{$t("You agree and accept that acceptance of return or replacement of Merchandise is at the sole discretion of the Supplier. Under no circumstances will we accept returns directly to us or be liable for any damages incurred by you for any reason whatsoever.")}}
7. {{$t("Disclaimer and Limitation of Liability")}}
7.1 {{$t("We do not represent or warrant that access to our website (including use of mobile applications or software) or any part thereof will be uninterrupted, reliable or error-free.")}}
7.2 {{$t("We do not represent or warrant to you that our website or any of its contents will be accurate, complete or reliable.")}}
7.3 {{$t("We do not represent or warrant ")}}
{{$t("that any service (whether provided by us or not) will be provided with due care and skill;")}}
{{$t("or that any goods (whether provided by us or not) will be of merchantable quality or will be suitable for any purpose (notwithstanding prior notify us of the use).")}}
7.4 {{$t("You agree that no data transmission over the Internet can be guaranteed to be completely secure. Although we strive to protect this information, we do not warrant and cannot ensure the security of the information you transmit to us. You transmit any information to us at your own risk.")}}
7.5 {{$t("To the extent permitted by law, we exclude all liability (whether in contract, tort or otherwise and whether due to our negligence) to you ")}}
{{$t("in connection with our website (including the use of applications or software) or any technical, factual, textual or typographical inaccuracies, errors or omissions in or relating to any information therein;")}}
{{$t("any delay in providing, or failure to making available or making available goods or services, or any negligent provision of goods or services;")}}
{{$t("failure to provide our website (or any part thereof), goods or services;")}}
{{$t("any goods not being of merchantable quality or fit for their intended purpose; or any misrepresentation about our website, goods or services.")}}
7.6 {{$t("Except as required by law:")}}
{{$t("we will not be liable to you for any indirect or consequential loss, damage or expense, including loss of profit, business or goodwill arising from any problem you notify us, and we will not be liable Make any payments to you by way of compensation, unless otherwise stated in these Terms and Conditions.")}}
7.7 {{$t("You must observe and comply with all applicable regulations and laws, including obtaining all customs, import or other permits required to purchase goods from our website. We make no representations or accept any responsibility for the export or import of goods purchased by you.")}}
7.8 {{$t("You agree that these restrictions are reasonable in view of the nature of our website, in particular that when you purchase goods through our website you will enter into a separate contract with the supplier each time.")}}
7.9 {{$t("Nothing in the above exclusion shall affect any statutory right which cannot be excluded. However, in that event our liability (as permitted by law) will be limited to resupplying the service or goods to you.")}}
7.10 {{$t("The above exclusions or limitations shall be construed as separate and severable provisions of these Terms and Conditions.")}}
8. {{$t("Guarantee")}}
8.1 {{$t("You represent, warrant and undertake that you will not:")}}
{{$t("use our website for any fraudulent or illegal purpose;")}}
{{$t("use our website to defame, abuse, harass, stalk, threaten or violate the rights of other persons (including but not limited to rights of privacy or publicity);")}}
{{$t("obstruct or interfere with the operation of our website or the servers or networks on which our website is used; ")}}
{{$t("or violate any rules, procedures, policies or regulations of such networks;")}}
{{$t("transmit or distribute any harmful or Viruses, worms, Trojan horse programs, or other computer code that are invasive or that may or are intended to damage the operation of, or monitor the use of, any hardware, software, or equipment; reproduce, copy, sell, resell for any commercial use or exploit, or use or link to, any part of our website (including applications or software);")}}
{{$t("modify, adapt, translate, reverse engineer, decompile or decompile any part of our website (including applications or software); compile;")}}
{{$t("construct or reproduce any part of the Site without our prior written consent;")}}
{{$t("create databases by means of organized downloading and storing of Content, User Content or any Site Content;")}}
{{$t("and infringe any copyright, design and intellectual property rights in the Merchandise right.")}}
9. {{$t("Content")}}
9.1 {{$t("The intellectual property rights in all content are owned, controlled or licensed by us. Except for the rights granted to you in Clause 10.2, these Terms and Conditions do not confer on you any right or interest in the Content and we reserve all other rights.")}}
9.2 {{$t("Subject to these Terms and Conditions, you may use the Content for your own personal use.")}}
9.3 {{$t("Unless you have obtained our express written consent or you are expressly authorized by law, you may not:")}}
{{$t("use the content for any commercial or other non-personal purposes;")}}
{{$t("copy or transmit the content to any other device or any other person; or reproduce, distribute , communicate to the public, revise, reformat, create derivative works from, or display the Content.")}}
9.4 {{$t("You acknowledge and agree that if you breach any of the terms of these Terms, we may, at our sole discretion, no longer supply any Content to you.")}}
9.5
{{$t("We will use all commercially reasonable efforts to ensure the accuracy of the Content but make no warranty or representation (express or implied, statutory or otherwise) as to the accuracy, quality or completeness of the Content or its suitability for any purpose, and we Nor will it assume any responsibility for this. You also agree that advertisers are solely responsible for the content of advertisements displayed on our website. Placing such advertisements does not constitute a recommendation or endorsement of the advertisers' products by us and each advertiser is solely responsible for any representations made by its advertisements. We will not be liable for any loss caused by your reliance on the accuracy of the information contained on our website.")}}
10. {{$t("User Generated Content")}}
10.1
{{$t("When you submit any user-generated content (including all text, files, images, photographs, sounds, videos or other material) (“User Content”) to our website, you grant us a perpetual, irrevocable, non-exclusive , worldwide, transferable, sublicensable, fully paid-up, royalty-free license to reproduce, distribute, communicate to the public, publicly perform, modify, prepare derivative works from, display and otherwise use User Content on the Site (including But not limited to promoting and reposting part or all of the website in any form of media and through any media channel). Without limitation, the rights you grant to us under this Clause 11.1 include the right to grant sublicenses to each user of the Website to use User Content as the functionality of the Website permits from time to time. You hereby waive and cause all other creators of User Content to waive all moral rights in and to User Content (including the right to identify the creator of User Content or the right to object to derogatory treatment of any User Content), whether such rights are present or Whether it exists anywhere in the world at any time in the future.")}}
10.2 {{$t("You represent, warrant and covenant")}}
{{$t("that you have the legal right and authority to grant the license in clause 10.1 above;")}}
{{$t("you are the owner of the User Content and/or own all licenses to us in clause 10.1 above rights, consents, permissions and licenses necessary for the license;")}}
{{$t("by exercising the license in clause 11.1 above, we will not infringe the intellectual property or other rights of any third party;")}}
{{$t("if the User Content identifies any individual (whether by name, picture or otherwise manner), you have obtained all consents and permissions from such persons for us to use the User Content pursuant to the license in Section 10.1 above;")}}
{{$t("the User Content does not contain any content that may be illegal, defamatory, obscene, offensive, harmful to any safety of persons, is intended to harass any person or is inappropriate for material displayed on the Site; and upon our request, you will provide us with written copies of any consents, permissions and licenses required of you.")}}
11. {{$t("Indemnity")}}
{{$t("You agree to defend us and all of our directors, employees and contractors against any claims, losses, damages, costs, expenses (including legal expenses) or other liabilities arising out of any breach of any covenants, warranties, representations and agreements herein and all of our directors, employees and contractors, and hold us harmless.")}}
12. {{$t("Linked Sites")}}
{{$t("Certain links (including hyperlinks) on our website will take you away from our website. Links are provided for your convenience only and the inclusion of any link does not imply our endorsement or endorsement of the linked site, its operator or its content. We are not responsible for the content of any website other than ours.")}}
13. {{$t("Termination")}}
13.1 {{$t("If you breach any of the terms and conditions, we may immediately terminate your access to our website or registration.")}}
13.2 {{$t("Any rights accrued by either party on the date of termination will remain enforceable after termination.")}}
14. {{$t("Intellectual property rights")}}
14.1 {{$t("Intellectual property rights in all content, User Content, design, text, images and other material on our website, the selection or arrangement thereof are owned, controlled or licensed to us. Any authorized use without prior written approval is strictly prohibited.")}}
14.2
{{$t("All trademarks, product names and company names or logos on our website are our property or the property of their respective owners. We do not grant approval for the use of any such trademarks, appearance, product names, company names, logos or designations, and such use may constitute a violation of the rights of the holders.")}}
15. {{$t("General matters")}}
15.1
{{$t("Where the representations and warranties in these terms are made to us and to suppliers of goods through our website, you acknowledge and agree that such representations and warranties are intended to grant rights to and serve as a guarantee for all relevant suppliers The relevant suppliers may rely on and enforce the relevant representations and warranties made by you.")}}
15.2
{{$t("We reserve the right to modify the content of the website (including the services we provide) and these terms and conditions at any time without notice. Any changes to these terms and conditions will be posted on the website and continued use of our website after any such changes constitutes your agreement to be bound by the revised terms and conditions of use. This right includes the right to change any document forming part of these terms and conditions.")}}
15.3
{{$t("Every effort has been made to clarify whether the prices quoted for goods offered on our website include any relevant taxes or duties. If in any case the quotation is unclear, you are reminded before placing an order that you may be liable for taxes or duties imposed by the supplier or by law (such as value added tax) in addition to the price.")}}
15.4 {{$t("We take privacy issues very seriously. Our Privacy Policy covers our use of any information you provide. By using our services, you agree that we may collect, store and use information about you in accordance with our Privacy Policy. You acknowledge and agree to be bound by the terms of our Privacy Policy.")}}
15.5 {{$t("We reserve the right at our sole discretion to refuse access to our website or any part thereof without notice and to refuse to provide our services to any user who breaches these terms and conditions.")}}
15.6 {{$t("We will not be liable to you for any breach of these terms and conditions of use, nor will we be liable to you for any failure to provide or delay in providing our services through the website as a result of any event or circumstance beyond our reasonable control. responsibility.")}}
15.7 {{$t("If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid or unenforceable, this shall not affect the validity or effect of any other provision and such invalid provision shall be deemed to be incompatible with these Terms and Conditions. The rules are divided.")}}
15.8 {{$t("We may assign these terms and conditions or appoint any third party including group companies to provide services to you on its behalf or to perform any of our obligations set out in these terms and conditions.")}}
15.9 {{$t("You may not assign or otherwise deal with all or part of your rights and obligations under these Terms and Conditions without our written consent.")}}
15.10
{{$t("These Terms and Conditions set forth the entire agreement and understanding of the parties and supersede all prior agreements, understandings or arrangements, whether oral or written, with respect to the subject matter of these Terms and Conditions. Neither party is entitled to rely on any agreement, understanding or arrangement not set out in these terms and conditions.")}}
15.11 {{$t("These terms and conditions are governed by the laws in force in Hong Kong. You agree to submit to the exclusive jurisdiction of the Hong Kong courts.")}}
{{$t("Promotional Codes, Coupon Codes and Coupons")}}
1. {{$t("The promotional codes, discount codes and coupons we provide are only applicable to one-time purchases through our website and are bound by terms and conditions.")}}
2. {{$t("Promotional codes, discount codes and coupons are neither refundable nor redeemable for cash. Any remaining unused amount will be forfeited.")}}
3. {{$t("If your order is canceled or eligible for a refund for any reason, any promotional codes, coupon codes or coupons used on that order will be void without any refund or compensation from us.")}}
{{$t("We reserve all rights to terminate or change the above offers at any time and from time to time without notice. In case of any dispute, our decision will be final and conclusive.")}}
{{$t("These Terms and Conditions form an integral part of the General Terms and Conditions.")}}
{{$t("Latest update time: Jun, 2023")}}
